Terms and Conditions
Refunds and Returns
Products downloaded from House of Mockups are not returnable or refundable once downloaded. If you are having problems with your your purchase, please contact House of Mockups to see if the problem can be resolved. If the product is proven defective and you notify us within 10 days of your purchase, we will refund your money for that product. If you issue a chargeback through your credit card company or PayPal, your account and downloads will be locked until the outstanding balance caused by the chargeback has been paid.
Privacy
Your privacy is important to House of Mockups. By accessing and/or using HouseofMockups.com, you agree to the terms of this Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. House of Mockups reserves the right to change this Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of this Privacy Policy at the time of any such use.
Collection of personal information
When you access or use this site, House of Mockups may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, House of Mockups may ask that you provide us personal information, such as: your name, address, phone number, e-mail address and if you purchase products we will require your credit card and or PayPal details. If you do not fill out any forms, House of Mockups collects nothing about you other than your browser type, OS type and IP address.
How your personal information is used
House of Mockups collects your information strictly for billing, licensing and marketing. If you order a product that is to be electronically downloaded, for example, the information is used to verify credit cards, issue the appropriate license receipts and to maintain your customer history.
Protection of your personal information
The personal information that you provide is protected in several ways. Access by you to your personal information is available through a password and unique customer ID selected by you. We recommend that you do not share your password with anyone. In addition, your personal information resides on a secure server that only select House of Mockups personnel may access via password. House of Mockups protects your credit card transaction using SSL encryption and thereby prevents unauthorized parties from viewing such information when it is being transmitted to House of Mockups. We do not record or keep your full credit card information after your order has been placed.
Use of cookies
When you visit House of Mockups.com, you can use the site anonymously and access most information without revealing your identity. In order to enable our shopping cart, we use ‘cookies’ for automated administration purposes. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your id card, helping to correlate your passwords, purchases, and preferences to your personal browser. It cannot be executed as code or deliver any type of viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the option to decide whether or not to accept it. (For web pages that require an authorization, cookies are not optional. Users who choose not to accept cookies will not be able to use all functions properly.)
While House of Mockups uses cookies to ensure proper functioning of our shopping system, and our web server automatically logs the Internet IP address of your computer, this information does not identify you personally and you remain completely anonymous unless you have otherwise provided House of Mockups with personal information.
Updating your personal information
You have the right to access and correct your personal information and privacy preferences at any time. To edit your registration information contact hello@houseofmockups.com